{"id":800,"date":"2026-02-16T11:48:49","date_gmt":"2026-02-16T06:18:49","guid":{"rendered":"https:\/\/www.99marriageguru.com\/blog\/?page_id=800"},"modified":"2026-02-16T11:48:49","modified_gmt":"2026-02-16T06:18:49","slug":"shipping-and-exchange","status":"publish","type":"page","link":"https:\/\/www.99marriageguru.com\/blog\/shipping-and-exchange\/","title":{"rendered":"Shipping and Exchange"},"content":{"rendered":"<p>As 99MarriageGuru is a service-based matrimonial platform rather than an e-commerce store, it does not have a traditional &#8220;shipping&#8221; or &#8220;exchange&#8221; policy for physical goods. Instead, its policies focus on membership cancellations and refunds for digital services.<\/p>\n<p>Based on the platform&#8217;s terms, here are the key details regarding their refund and service policies:<\/p>\n<p><strong>Refund and Cancellation Policy<\/strong><\/p>\n<ul>\n<li><strong>Non-Refundable Memberships:<\/strong> Generally, payments made for matrimonial services and memberships are non-refundable. Once a service is activated or a membership is purchased, the platform does not typically offer a money-back guarantee.<\/li>\n<li><strong>Cancellation Rights:<\/strong> The company reserves the right to cancel or delete a profile\/membership if there is a breach of their terms and conditions (e.g., providing false information or misuse of the site). In such cases, the user is not entitled to a refund.<\/li>\n<li><strong>Service Disputes:<\/strong> The platform serves as a medium for matching profiles. They do not guarantee a successful marriage or offer &#8220;exchanges&#8221; or refunds if a particular match does not result in an alliance.<\/li>\n<\/ul>\n<p><strong>Service Guidelines<\/strong><\/p>\n<ul>\n<li><strong>&#8220;Exchange&#8221; of Profiles:<\/strong> In a matrimonial context, the &#8220;exchange&#8221; refers to the sharing of contact details or biodata between members. This is subject to the privacy settings and the membership tier you have chosen.<\/li>\n<li><strong>Profile Verification:<\/strong> While they aim to provide verified profiles, they explicitly state that users should conduct their own independent inquiries before proceeding with a proposal.<\/li>\n<li><strong>Liability:<\/strong> 99MarriageGuru disclaims responsibility for any loss or damage arising from interactions between users or the discontinuance of services.<\/li>\n<\/ul>\n<p><strong>Contact for Specific Queries<\/strong><\/p>\n<p>If you have a specific issue regarding a payment or wish to request a cancellation, you can contact their support team directly:<\/p>\n<ul>\n<li><strong>Email:<\/strong> contact@99marriageguru.com or 99marriageguru@gmail.com<\/li>\n<li><strong>Phone:<\/strong> +91 85830 42628<\/li>\n<li><strong>Address:<\/strong> 344\/37 Shop No. 91, Akanta Apan Building, Ghoshpara Road, Shyamnagar, North 24 Parganas, West Bengal 743127.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>As 99MarriageGuru is a service-based matrimonial platform rather than an e-commerce store, it does not have a traditional &#8220;shipping&#8221; or &#8220;exchange&#8221; policy for physical goods. Instead, its policies focus on membership cancellations and refunds for digital services. Based on the platform&#8217;s terms, here are the key details regarding their refund and service policies: Refund and &hellip; <\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/www.99marriageguru.com\/blog\/shipping-and-exchange\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-800","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":1,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/800\/revisions"}],"predecessor-version":[{"id":802,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/800\/revisions\/802"}],"wp:attachment":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/media?parent=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}