{"id":797,"date":"2026-02-16T11:45:11","date_gmt":"2026-02-16T06:15:11","guid":{"rendered":"https:\/\/www.99marriageguru.com\/blog\/?page_id=797"},"modified":"2026-02-16T11:45:11","modified_gmt":"2026-02-16T06:15:11","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/www.99marriageguru.com\/blog\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"<p><strong>Cancellation &amp; Refund Policy<\/strong><\/p>\n<p>At <strong>99MarriageGuru<\/strong>, we strive to provide a seamless experience in your search for a life partner. Please read our policy regarding cancellations and refunds carefully before subscribing to any of our paid services.<\/p>\n<ol>\n<li><strong> Membership Cancellation<\/strong><\/li>\n<\/ol>\n<ul>\n<li><strong>User-Initiated Cancellation:<\/strong> You may choose to cancel or deactivate your profile at any time through your account settings. However, please note that deactivating your profile does not automatically entitle you to a refund of any unused portion of your subscription.<\/li>\n<li><strong>System-Initiated Termination:<\/strong> 99MarriageGuru reserves the right to terminate or suspend your account without notice if we find a violation of our Terms of Use (e.g., providing false information, harassment, or commercial use of the platform). In such cases, no refund will be issued.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong> Refund Policy<\/strong><\/li>\n<\/ol>\n<p><strong>All sales are final.<\/strong> Due to the digital nature of our services and the immediate access provided to our premium database, contact details, and communication tools:<\/p>\n<ul>\n<li><strong>No Refunds:<\/strong> We do not offer refunds or credits for any partial-term membership periods or unused features.<\/li>\n<li><strong>Immediate Access:<\/strong> Once a payment is processed, the premium features are activated instantly; therefore, the service is considered &#8220;consumed.&#8221;<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Exceptional Cases<\/strong><\/li>\n<\/ol>\n<p>While we maintain a strict no-refund policy, we may consider a refund request under the following limited circumstances:<\/p>\n<ul>\n<li><strong>Technical Errors:<\/strong> If a technical glitch on our end caused a double payment or an accidental duplicate subscription.<\/li>\n<li><strong>Unauthorized Transaction:<\/strong> If you believe your card was used fraudulently, please contact us within 24 hours. We will investigate and process a refund if the claim is verified before the service is utilized.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Policy for &#8220;Success Stories&#8221;<\/strong><\/li>\n<\/ol>\n<p>If you find your life partner through our portal (congratulations!) or elsewhere before your subscription period expires, we do not offer a pro-rata refund. Your success is our goal, but the membership fee is for the &#8220;opportunity and access&#8221; provided during your search.<\/p>\n<ol start=\"5\">\n<li><strong> How to Reach Us<\/strong><\/li>\n<\/ol>\n<p>If you have questions regarding a payment or believe you have been wrongly charged, please contact our support team:<\/p>\n<ul>\n<li><strong>Email:<\/strong> support@99marriageguru.com<\/li>\n<li><strong>Response Time:<\/strong> We aim to respond to all billing inquiries within 2-3 business days.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy At 99MarriageGuru, we strive to provide a seamless experience in your search for a life partner. Please read our policy regarding cancellations and refunds carefully before subscribing to any of our paid services. Membership Cancellation User-Initiated Cancellation: You may choose to cancel or deactivate your profile at any time through your &hellip; <\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/www.99marriageguru.com\/blog\/cancellation-refund-policy\/\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-797","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":1,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/797\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/pages\/797\/revisions\/799"}],"wp:attachment":[{"href":"https:\/\/www.99marriageguru.com\/blog\/wp-json\/wp\/v2\/media?parent=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}